Thank you for choosing to be part of our community at BSA Pro (“Company,” “we,” “us,” or “our”).
We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy, or our practices regarding your personal information, please contact us at: info@bsa-pro.com

When you visit our website https://www.bsa-pro.com or use our Services, you trust us with your personal information. We take your privacy very seriously. This Privacy Policy seeks to clearly explain:

What information we collect
How we use it
Your rights related to your personal data

If you do not agree with any part of this Privacy Policy, please discontinue using our website and Services.

This Privacy Policy applies to all information collected through:

Our website (https://www.bsa-pro.com)
Any related services, sales, marketing, communications, or events

We refer to these collectively as the “Services.”

Please read this policy carefully. It will help you make informed decisions about sharing your personal information with us.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short:
We collect personal information that you voluntarily provide to us, such as your name, contact details, company information, and communication preferences.

We collect personal information when you:

Request information about our products or services
Fill out a form or request a demo
Subscribe to communications
Participate in surveys or events
Contact us directly

The personal information we may collect includes:

Name and Contact Data
First and last name, email address, phone number, company name, and mailing address.

Professional or Business Information
Job title, industry, or organizational details if supplied during an inquiry.

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information Automatically Collected

In Short:
Certain technical information—like IP address, browser details, device data, and site usage—is collected automatically when you visit our website.

This information does not reveal your specific identity but may include:

IP address
Browser type and version
Device characteristics
Operating system
Language preferences
Referring URLs
Pages viewed
Country or general location
Date and time of site interactions
Technical data related to system performance

This information is necessary for:

Security monitoring
Website performance
Internal analytics and reporting

2. HOW DO WE USE YOUR INFORMATION?

In Short:
We use your information to operate our business, provide Services, communicate with you, meet legal obligations, and improve our offerings.

We use the information we collect for:

Marketing and Promotional Communications

To send you updates, insights, or promotional materials in accordance with your preferences. You may opt out at any time.

Targeted Advertising & Content

To develop and display content, resources, or advertising that may be relevant to your interests.

Requesting Feedback

To request feedback and understand how you use our Services.

Responding to Inquiries

To answer questions, provide support, or resolve issues.

Business Purposes

Including but not limited to:

Data analysis
Identifying usage trends
Improving user experience
Evaluating and enhancing our Services, content, and marketing efforts

We may use aggregated, anonymized data that does not contain personal information for business intelligence or analytics.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short:
We only share your information when necessary—to provide services, comply with laws, protect rights, or with your consent.

We may process or share your information based on:

Consent:
When you have given explicit permission.

Legitimate Interests:
For business operations, analytics, and service improvement.

Performance of a Contract:
When necessary to fulfill agreements or provide requested Services.

Legal Obligations:
To comply with laws, subpoenas, government requests, or regulatory requirements.

Vital Interests:
To investigate or prevent fraud, security threats, or violations of our policies.

Specific situations where we may share your information:

Service Providers & Vendors
We may share information with trusted third parties who perform services on our behalf, such as:

Hosting or cloud providers
Email and marketing platforms
Analytics tools
Customer support platforms
Consultants or contractors

They are only permitted to use your information as necessary to perform their work for us.

Business Transfers
Your information may be transferred in the event of:

Merger
Acquisition
Sale of assets
Financing activities

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short:
We keep your information only as long as necessary for the purposes outlined in this policy unless a longer period is legally required.

We typically do not retain personal information longer than 2 years, unless:

Required by law
Necessary for ongoing business relationships
Needed for audit or contractual reasons

When information is no longer needed, we will:

Delete it,
Anonymize it, or
Securely store it until deletion is possible (e.g., for backup files)

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short:
We use a combination of technical and organizational safeguards to protect your personal information.

These measures include:

Secure system architecture
Access controls
Data encryption where applicable
Monitoring and logging
Employee access limitations
Ongoing security reviews

While we strive to maintain strong security, no system can guarantee 100% protection.
Transmission of data over the internet is at your own risk.
Always use secure networks when accessing our website.

6. DO WE COLLECT INFORMATION FROM MINORS?

In Short:
We do not knowingly collect or market to anyone under 18.

If we become aware that data from minors has been collected, we will promptly delete it.
If you believe we have collected such information, contact us at: info@bsa-pro.com

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short:
You may request access, correction, deletion, or limitation of your personal data at any time.

Depending on your jurisdiction, you may have the right to:

Access your personal data
Request corrections or updates
Request deletion
Opt out of marketing
Restrict or object to certain data processing

If you are located in the European Economic Area (EEA) and believe we are processing your information unlawfully, you may contact your local data protection authority.

8. CONTROLS FOR DO-NOT-TRACK FEATURES

Most browsers include a Do-Not-Track (DNT) setting.
Because no standard currently exists, we do not respond to DNT signals at this time.

If future standards are adopted, we will update this policy.

9. DO WE MAKE UPDATES TO THIS POLICY?

In Short:
Yes. We will update this policy to remain compliant with changing laws and practices.

The updated version will include a revised date and become effective immediately upon posting.

We encourage you to review this Privacy Policy regularly.

10. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions, comments, or requests related to this Privacy Policy, contact us at:

info@bsa-pro.com
BSA Pro
2205 Point Boulevard, Ste 160, Elgin, IL 60123